This site has been designed to assist you with all things relating to SPARQ. We hope you find everything you need here. To access information on SPARQ, please click on the links in the menu at the left.
Resetting Passwords
A security enhancement has been made to the SPARQ login page. Previously, a user who forgot the password could request that the password be sent via e-mail. Since it is not secure to send current passwords via e-mail, that function has been replaced. The new function now allows a user to reset the password. The following message is displayed at the bottom of the login screen:
To reset your password, enter your user ID then click here, and you will be sent an e-mail containing your temporary login information.
When the user logs in with the temporary password, it will be necessary to change the password immediately. This new function can be used by a user who has forgotten the password, or by a user who has accidentally locked the account by entering an incorrect password three times. Users with expired accounts will not be able to use this reset function. Instead, they will receive the following message:
You cannot reset your password because your password is expired. Please contact your administrator
For questions about your user ID
or password, please contact your grantee administrator.
For Technical Assistance and End User Support with SPARQ, contact BCT
Partners:
- By e-mail: help@scsep-help.com
- By phone: (877)
404-0688
Please include your phone number and Sub-grantee name in
your message.
For questions concerning SCSEP data element definitions and how to
collect SCSEP data, visit The Charter Oak Group website at http://www.charteroakgroup.org/resources/scsep.shtml.
You can also view the "Ask The Experts" forum on The Charter
Oak Group website at:
http://www.charteroakgroup.com/BB3/viewforum.php2f=1.